Terms of Use

Draft for legal review. This document describes how MunoSpace currently works and may change before final approval.

1. 1. Acceptance and eligibility

   By using MunoSpace you agree to these terms. You must be an adult or otherwise have the legal capacity to enter into a binding agreement. If you use the platform for a business, you confirm that you are authorised to act for it.

2. 2. The service

   MunoSpace is an AI-assisted business operations platform. It includes branded tenant websites, a staff admin, customer portals and lead or contact forms. Features available to you depend on your subscription.

3. 3. Accounts and access

   Keep your sign-in details confidential and tell us at info@munospace.com if you suspect unauthorised access. You are responsible for activity under your account and for the staff users you invite.

4. 4. Subscriptions and fees

   The platform and AI environments are provided by subscription. Plans and prices are shown on the pricing page or agreed with you in writing, and may include taxes depending on your billing details. Subscriptions renew for the agreed period until cancelled. MunoSpace does not store payment-card details; payments are handled by a payment provider.

5. 5. Tenant content and visitors

   Tenants are responsible for the content of their websites, for having a lawful basis to collect data from their visitors and customers, and for the notices shown on their sites. Data that visitors submit on a tenant website is processed for the relevant tenant's request.

6. 6. AI-assisted output

   AI-generated suggestions may be incomplete or wrong. Review them before relying on them or sending them to customers. You remain responsible for decisions and communications based on the output.

7. 7. Acceptable use

   You agree not to:

   • break the law or infringe the rights of others through the platform;
   • upload malicious code or try to disrupt or bypass the security of the service;
   • send spam or use forms and portals to collect data without a lawful basis;
   • resell or copy the platform except as we permit in writing.

8. 8. Intellectual property

   MunoSpace and its software, design and branding remain the property of the operator or its licensors. Tenants keep the rights to their own content and grant us the permission needed to host and display it.

9. 9. Availability and changes

   We aim to keep the service available but do not promise uninterrupted operation. We may update features, and may suspend access where needed for security, maintenance or a breach of these terms.

10. 10. Liability

    To the extent permitted by law, MunoSpace is not liable for indirect or consequential loss. Nothing in these terms excludes liability that cannot be excluded under mandatory law, including consumer protection rules.

11. 11. Termination

    You may cancel your subscription as agreed for your plan. We may end access for serious or repeated breaches of these terms. Sections that by nature should continue, such as intellectual property and liability, survive termination.

12. 12. Governing law and contact

    These terms are governed by Belgian law, without affecting mandatory rights you have where you live. Questions or complaints can be sent to info@munospace.com.